Hi all,

I recently received the Twist that I backed. I basically backed this for one reason: I want a dial that I can use to adjust the volume (and possibly change the input) on my IR-only Outlaw receiver, so I got a Hub LR to pair it with. Unfortunately I can’t use the hub with a generic IR blaster so I’ve got the official one on order.

While I wait for the IR dongle to show up, can anyone confirm whether I can assign learned IR commands to the Twist? Right now when I try to change the Twist functionality in the app, the only option available is Sonos, although I don’t know if that’s due to me not being able to set up the IR blaster and teach the Outlaw’s codes to the hub.

@Emil

I have to say, I’m having a little difficulty squaring “this isn’t compatible” with the way this device was sold. The Twist was marketed as being “wildly configurable” and has multiple instances of “change volume” all over the Kickstarter page. The FAQ also mentions that “all Flic products are compatible with each other” and that the Flic Hub LR (a product I had to spend extra to purchase as an add-on following the update you guys sent on 2/20/23) would allow control of “your legacy infrared devices.” If I’d known this wasn’t going to be the case, I would have canceled my pledge, gotten my money back, and started looking for another solution.

Update for anyone else who may be wondering about this - I submitted a customer support request and got this reply:

“ Unfortunately thee Twist does not connect, control, or adjust the volume via the IR accessory. Thus, it will not be possible to rotate the dial and adjust the volume. At the moment, the Twist can only adjust the volume of Sonos speakers. “

Gotta say I’m feeling pretty ripped off here. This isn’t a certification issue - the Hub LR can send the signals, but the Twist apparently isn’t able to send commands to the Hub. Flic shipped hardware that can’t talk to other Flic hardware, with no apparent roadmap to adding this incredibly basic functionality.

@Emil

I have to say, I’m having a little difficulty squaring “this isn’t compatible” with the way this device was sold. The Twist was marketed as being “wildly configurable” and has multiple instances of “change volume” all over the Kickstarter page. The FAQ also mentions that “all Flic products are compatible with each other” and that the Flic Hub LR (a product I had to spend extra to purchase as an add-on following the update you guys sent on 2/20/23) would allow control of “your legacy infrared devices.” If I’d known this wasn’t going to be the case, I would have canceled my pledge, gotten my money back, and started looking for another solution.

Update for anyone else who may be wondering about this - I submitted a customer support request and got this reply:

“ Unfortunately thee Twist does not connect, control, or adjust the volume via the IR accessory. Thus, it will not be possible to rotate the dial and adjust the volume. At the moment, the Twist can only adjust the volume of Sonos speakers. “

Gotta say I’m feeling pretty ripped off here. This isn’t a certification issue - the Hub LR can send the signals, but the Twist apparently isn’t able to send commands to the Hub. Flic shipped hardware that can’t talk to other Flic hardware, with no apparent roadmap to adding this incredibly basic functionality.

Hi all,

I recently received the Twist that I backed. I basically backed this for one reason: I want a dial that I can use to adjust the volume (and possibly change the input) on my IR-only Outlaw receiver, so I got a Hub LR to pair it with. Unfortunately I can’t use the hub with a generic IR blaster so I’ve got the official one on order.

While I wait for the IR dongle to show up, can anyone confirm whether I can assign learned IR commands to the Twist? Right now when I try to change the Twist functionality in the app, the only option available is Sonos, although I don’t know if that’s due to me not being able to set up the IR blaster and teach the Outlaw’s codes to the hub.