@oskar It appears to be working now. Thank you for responding!
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I had an issue with my Flic 2 buttons where they would occasionally stop responding. When pressing the button, it flashed red three times and nothing happened.
At first, I suspected a Bluetooth or Hub issue. My Hub is running firmware 4.6.0, and moving the button closer to the Hub didn’t make any difference. I had also recently replaced the battery.
What finally seems to have solved the problem was cleaning the battery contacts.
I carefully applied a small amount of Griffon contact spray to the battery contacts using a cotton swab. Since doing this, the buttons have been working reliably again and I haven’t seen the three red flashes anymore.
I suspect there may have been some oxidation or contamination on the battery contacts, causing an intermittent power connection.
So, if you’re experiencing three red flashes on a Flic 2, even after replacing the battery, it may be worth checking and carefully cleaning the battery contacts.
Hopefully this helps someone else!
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I've tried contacting support several ways, done as thorough online research as I can, and I cannot get my brand new Hub Mini/Flic Duo to work. I can set up the big button on the Duo but when I click on the small button it informs me that my hub needs a firmware update to unlock all features of the Duo. Proceeding leads to a brief "Downloading" page before it tells me my firmware is already up to date (4.4.3). After this, attempting to set the small button just restarts this and it loops.
I have tried kicking off the firmware update manually through settings and via the reset button on the Hub.
I have factory reset the hub and cleared the cache on my mobile app.
I have searched as thoroughly as I can for more information on this issue and have gotten nothing. The reddit for Flic is completely locked down with no new posts made in a year. The support email address recommended by a notification in this very forum has responded to tell me that I should use flic.io/support, but I have had no response there. This is looking more like a scam with every passing day.
I waited a full month for this to ship without complaining. Please help me.
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