19 Dec 2017, 07:29

System Details
Android Version: 7.1.1
Android security patch level: August 1, 2017
Device: Galaxy-Tab-A
Model Number: SM-T350
Bluetooth is enabled.

I have 2 flics, one white and one black. Both do not blink red when pressed. It doesn't matter if I am trying to add them to the app (by pressing the + in the lower right of the flic application) on android or just pressing them. If I re-seat the battery then it lights up red (when apparently loading) no problem. Sometimes it will even light up red one time when pressed after it has undergone a battery re-seat. But still the app won't find it to connect it.

These buttons have been added to same device in the past. Before I removed them recently the white one kept saying "Out of Range". I spent a good 2+hrs a week or so ago and finally got it to work but after a few hours it said "Out of Range" again.

I would love to get these working properly. The black one was showing as "Locked" before I removed it. I think that is because it had previously been configured on my phone. Either way it won't even blink now just like the white one.

I apologize if this was posted in the incorrect section.

I appreciate any assistance anyone can offer.

Please let me know if more information is needed.

Thank You in advance!