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    Flic cannot control Sonos connect amp

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    • ronan
      ronan last edited by ronan

      I setup my new hub and flic twist. I have a Sonos system with connect amps and a Sonos one. Flic can detect all elements ok, but it cannot control the amps, just the Sonos one. All the amps have the same name in flic. see screenshot. I've selected each one in turn and it does not work. Only works with the Sonos one. The Sonos one is 'master bedroom'

      IMG_DC4704F5749B-1.jpeg

      Emil 1 Reply Last reply Reply Quote 0
      • Referenced by  Emil Emil 
      • Lex
        Lex @hugo.pc last edited by

        @hugo-pc hi, I got a few twists and setup was quick and easy for controlling Sonos. But then when I upgraded the Sonos firmware, the twist and all of the flic buttons stopped working. All of these flics are connected to Hub LRs.

        The issue is now fixed, flic pushed a new firmware to the Hub LR. It is now on version 4.2.13.

        Thank you Flic πŸ™‚

        1 Reply Last reply Reply Quote 0
        • hugo.pc
          hugo.pc @Emil last edited by

          @Emil It works. Thanks for fixing it!
          Both the flic and the twist are working.

          I've updated to the new firmware via the app not the pin buttons

          1 Reply Last reply Reply Quote 0
          • Emil
            Emil FlicTeam @hugo.pc last edited by

            @hugo-pc I have pushed out a new firmware to Hub LR that potentially fixes this issue. Could you please try it and let me know if you came any further? The version is 4.2.12. You can update by holding the pin hole button for 2-5 seconds (not less, not more), then release.

            hugo.pc 1 Reply Last reply Reply Quote 0
            • hugo.pc
              hugo.pc @Emil last edited by

              @Emil OK, how do I fix it?

              Emil 1 Reply Last reply Reply Quote 0
              • hugo.pc
                hugo.pc @hugo.pc last edited by

                @hugo-pc

                First 2 error 400

                3rd one works

                {"device":{"id":"RINCON_000E585176EC01400","serialNumber":"00-0E-58-51-76-EC:D","model":"S5","modelDisplayName":"Play:5","capabilities":["PLAYBACK","CLOUD","LINE_IN"],"apiVersion":"1.18.9","minApiVersion":"1.1.0","name":"Bedroom","softwareVersion":"57.18-44230","hwVersion":"1.16.4.1-2.0","swGen":1},"householdId":"Sonos_RaXCVOUaS0Xs7aSfORxfkwOUJP.UYrgpQFspG4X8v9fC2bN","playerId":"RINCON_000E585176EC01400","groupId":"RINCON_000E585176EC01400:3715234999","websocketUrl":"wss://192.168.2.158:1443/websocket/api","restUrl":"https://192.168.2.158:1443/api"}

                1 Reply Last reply Reply Quote 0
                • Emil
                  Emil FlicTeam @hugo.pc last edited by Emil

                  @hugo-pc that's it? No "hhid"? Can you reach that info url from your phone's web browser at http://sonos000E585176EC.local:1400/api/v1/players/RINCON_000E585176EC01400/info ?
                  If not, can you reach https://sonos000E585176EC.local:1443/api/v1/players/RINCON_000E585176EC01400/info (after accepting the https certificate)?

                  In any case, can you reach http://192.168.2.158:1400/info ?

                  hugo.pc 1 Reply Last reply Reply Quote 0
                  • hugo.pc
                    hugo.pc @Emil last edited by

                    @Emil
                    sonos000E585176EC.local:1443
                    192.168.2.158:1443

                    info = /api/v1/players/RINCON_000E585176EC01400/info
                    protovers = 1.18.9
                    vers = 1
                    β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”β€”
                    Sonos-000E58DFC0DC._sonos._tcp.local.

                    sonos000E58DFC0DC.local:1443
                    192.168.2.31:1443

                    info = /api/v1/players/RINCON_000E58DFC0DC01400/info
                    protovers = 1.18.9
                    vers = 1

                    Emil hugo.pc 2 Replies Last reply Reply Quote 0
                    • Emil
                      Emil FlicTeam @hugo.pc last edited by

                      @hugo-pc in the Service Browser app it is possible to get more info about each Sonos like this. Can you tell me the parameters you have on your Sonos?

                      Screenshot_20231024-130303.png

                      hugo.pc 1 Reply Last reply Reply Quote 0
                      • hugo.pc
                        hugo.pc @Emil last edited by

                        @Emil The second one says "Safari coudn't open the page because the server stopped responding"

                        Emil 1 Reply Last reply Reply Quote 0
                        • Emil
                          Emil FlicTeam @hugo.pc last edited by

                          @hugo-pc to both urls?

                          hugo.pc 1 Reply Last reply Reply Quote 0
                          • hugo.pc
                            hugo.pc @Emil last edited by

                            @Emil after a long wait - Error 400 Bad request

                            Emil 1 Reply Last reply Reply Quote 0
                            • Emil
                              Emil FlicTeam @hugo.pc last edited by Emil

                              @hugo-pc can you try on your phone (iOS device) instead?

                              hugo.pc 1 Reply Last reply Reply Quote 0
                              • hugo.pc
                                hugo.pc @Emil last edited by

                                @Emil said in Flic cannot control Sonos connect amp:

                                http://Sonos-000E585176EC.local:1400/info

                                Doesn't work. Same error message for both links

                                This site can’t be reachedCheck if there is a typo in sonos-000e585176ec.local.
                                If spelling is correct, try running Windows Network Diagnostics.
                                DNS_PROBE_FINISHED_NXDOMAIN

                                Emil 1 Reply Last reply Reply Quote 0
                                • Emil
                                  Emil FlicTeam @hugo.pc last edited by

                                  @hugo-pc Can you please post the output of the following two urls, if you open them up in a browser (if it works at all):

                                  http://sonos000E585176EC.local:1400/info
                                  http://Sonos-000E585176EC.local:1400/info

                                  hugo.pc 1 Reply Last reply Reply Quote 0
                                  • hugo.pc
                                    hugo.pc @Emil last edited by

                                    @Emil I don't have an Android phone. I got the data from a similar IOS app.

                                    Sonos-000E585176EC._sonos._tcp.local.
                                    sonos000E585176EC.local:1443

                                    Sonos-000E58DFC0DC._sonos._tcp.local.
                                    sonos000E58DFC0DC.local:1443

                                    Emil 1 Reply Last reply Reply Quote 0
                                    • Emil
                                      Emil FlicTeam @hugo.pc last edited by

                                      @hugo-pc thanks!

                                      Can you use the app Service Browser https://play.google.com/store/apps/details?id=com.druk.servicebrowser to see how Sonos is displayed there (or if at all). Make sure you are on the same LAN as the Sonos while opening the app.

                                      It should look like this:
                                      Screenshot_20231024-105005.png
                                      And then if you press _sonos._tcp you should see something like this:
                                      Screenshot_20231024-105037.png

                                      Please let me know how it looks for you and also post your corresponding screenshots.

                                      hugo.pc 1 Reply Last reply Reply Quote 0
                                      • hugo.pc
                                        hugo.pc @Emil last edited by

                                        @Emil S1 Required devices

                                        Emil 1 Reply Last reply Reply Quote 0
                                        • Emil
                                          Emil FlicTeam @hugo.pc last edited by

                                          @hugo-pc Sonos S1 is the name of an app, not a device type. Sonos has three device types (not two) regarding what features they support. Some devices support only the S1 app ("S1 required"), some devices support both the S1 and the S2 app ("Works with all Sonos apps") and some devices works only with the S2 app ("S2 required"). Under which section is your speaker listed at https://support.sonos.com/en-gb/article/sonos-s2-compatibility?

                                          hugo.pc 1 Reply Last reply Reply Quote 0
                                          • hugo.pc
                                            hugo.pc @Emil last edited by

                                            @Emil S1 devices as stated in my post. Are S1 devices no longer supported?

                                            Emil 1 Reply Last reply Reply Quote 0
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