FlicTeam

@knewe You need to follow this step where you click "Save & Disconnect". Otherwise it won't work:

@werner-kneile Did you press "Save & Disconnect"? This will disconnect your button as a Flic button. The Flic will instead advertise itself as a normal Bluetooth keyboard and you need to add it using the system's Bluetooth settings.

@hmmwhatsthisdo Could you elaborate what you did when you unregistered the hub from device manager? There should be a red trash can icon which will delete the hub. Make sure you are not just removing it from a group or similar but remove it completely.

@hmmwhatsthisdo Sorry, I was maybe too fast typing my reply or not clear enough. The hubs on the Device Manager path have slightly different firmware builds compared to firmwares for non-device manager. Therefore, the "latest stable" on Device Manager does not necessarily correspond to the same latest stable version for the normal consumer firmware as we require different testing for Device Manager hubs vs consumer hubs. The Device Manager firmwares might also lag a bit in regards to functionality compared to the consumer version.

That said, I now see that the Twist features have yet not reached the firmware used for Device Manager hubs. I will escalate this issue and try to get it resolved ASAP. In the meantime I suggest that you deactivate Device Manager for this hub if you want to try out the feature.

@hmmwhatsthisdo I see. That hub is registered with the Device Manager. With the Device Manager activated, you select yourself which firmware version you want it to have in the Device Manager portal. Try to select the latest version instead and then trigger a firmware update.

@hmmwhatsthisdo-flic Can you please try to update the firmware to the latest version (should be 4.4.2)?

@johan-0 The IR functionality in the Flic Hub is pretty simple. It just records an IR signal and then replays it. If the IR remote typically sends a dynamic signal (or something that is not static), the receiver might not accept a replayed signal. If you use the Hub SDK, you can both inspect recorded signals but also create your own signals by defining the "raw" data.

@flic-1b Hmm, sorry but this is a mistake on our side.

I have found your email in our support system and I will instruct my colleague to go ahead with the refund. Again, sorry about this.

@gordon-0 If you use the Android app, then you can create a custom config using the "Configs" provider in the app. Then you can create a Task having the "Change Config" action which loads the settings of a specific Flic button with a precreated config. You can repeat this for every config you want. Then, execute the task when you want to change the config. If you hold on your phone's home screen, you can create a Flic widget, which will allow you to easily execute tasks.

@flic-1b Hi! If you made a Duo purchase, you should have been receiving the production updates by email that we send out regularly, (unless you unsubscribed).

But a short recap is that we have been struggling with getting through radio certification, partly due to it taking a lot of time to get a slot for testing and then struggling with some spurious emissions. It's a game of finding the sweet spot through fine tuning components to get the best range possible and this step took a lot longer than it usually takes.

Regarding PayPals 6 month claim period, we did promise "refund at anytime" so if you want a refund we will solve it regardless of PayPal's policies.

We are sorry for the delays but I can assure you that we are doing everything we can to get this product into your hands as soon as possible! There are always new challenges when creating custom hardware from scratch.