Hi! Please reach out at support@shortcutlabs.com because when this happens we have to go case by case. Thanks!

Flic is classified IP 44 standard which is considered to be splash proof, not waterproof. We don't recommend it to be submerged, but you can use it in the rain, with wet hands, etc, as long as it's not fully surrounded by water.

@stalksy Did you contact us at support@shortcutlabs.com? If you're not able to update it, we may need to attend to your issue personally, so please send us an email there. Thanks!

@judeosborn The dev team has responded to your case. Thanks for reaching out.

Hi @nicolas-garcia
Please reach out at support@shortcutlabs.com because when this happens we have to go case by case.
Thanks!

Hi!

Thank you so much for your feedback! We really appreciate it :)

We're really glad you're enjoying the Flic Hub. Let us know if there's anything we can help you with in the future.

/ Nadia and the Flic Team

Hi! It should be updated automatically when connected to a network.
It can also be done through the Flic app in Settings when paired with your hub.
Let me know if it works!

Hi!
Using the iOS SDK you'll have to disable the sound through our app, we currently don't support disabling the sound and most other settings in an external app.

Hi! We're super sorry for the confusion. Flic single doesn't work with IFTTT, only our regular Flic buttons do.
Could you please send us the link to where you saw the confusing information? So we can update it as soon as possible!
To apologize for the inconvenience, if you've purchased through flic.io/shop, we can refund your purchase and we can give you a discount code if you decide to purchase a normal Flic. Remind us with an email ;)
Thanks and sorry again,
Nadia from Flic

Hi!
Regarding the Flic Single or Flic branded buttons (white with a logo or icon on top), the battery cannot be replaced. If you've only had the battery for a few months, please contact support (support@shortcutlabs.com) because you might be eligible for a refund.
Thank you!
/ Nadia from Flic