@Emil said in "Could not add user to Hub" - Not working and persistent alert in iOS App. Please help.:

15413

Hello,

Yes, you're right, it was "HBABC51-15413".

I'm pretty sure that it's the same problem. It only happens on the iOS Flic app, not the Android one. It happens after we try to log in, we've confirmed that the password is correct. We have someone going in for a site visit today and I can try to confirm the exact wording of the error message.

Hi @Emil ,
Thank you. I confirmed at the site visit and this was not our problem. We just weren't connected to the wifi. Thank you for looking into it!

@Emil said in "Could not add user to Hub" - Not working and persistent alert in iOS App. Please help.:

15413

Hello,

Yes, you're right, it was "HBABC51-15413".

I'm pretty sure that it's the same problem. It only happens on the iOS Flic app, not the Android one. It happens after we try to log in, we've confirmed that the password is correct. We have someone going in for a site visit today and I can try to confirm the exact wording of the error message.

Actually, just in case this is a problem at any of our other client locations, could you please also do the following Hubs?
HBABC51-15603
HBABC51-15333
HBABC51-15555
HBABC50-15208
HBABC50-15413
HBABC51-15350

Thank you!

I am also having this issue with hubs:
HBABC51-15456
HBABC51-15566
HBABC51-15462

Could you please do whatever you need to to get it working again? This is at one of our client locations. Thank you.