@Emil Thanks: whatever you have done seems to have worked. My hub updated successfully to 3.0.9 and Alexa integration now seems to be working.
Posts made by john.hind
-
RE: 'Error Not Authenticated' on Update Firmware from 3.0.3posted in Flic Hub
-
RE: 'Error Not Authenticated' on Update Firmware from 3.0.3posted in Flic Hub
@Emil
Serial Number is HBACE16-24201
-
'Error Not Authenticated' on Update Firmware from 3.0.3posted in Flic Hub
Just got my Pro kit and could not get Alexa integration to work. The Skill seems to install and log in OK, but "Alexa, Discover my devices" finds nothing (and yes, I have connected my six buttons and assigned an Alexa trigger to one of them). I also tried both pressing and not pressing the Flic button during the discovery time. I'm using the Android app on a Samsung Note 9.
As part of my (extensive) attempts to fix this myself (and yes, I have read the instructions!) I tried to do a firmware update to the hub. The instant I press the 'INSTALL FIRMWARE' button it briefly flashes a 'Downloading' progress page and then replaces this with "Update Firmware: Error Not authenticated". Attempts to assign many of the actions to buttons now fail with "Hub update needed". I have tried this operation several times both with Ethernet and WiFi connection to the hub.
I have to say this device has not made a good first impression!