Hi!

Have you found any solution to get the hub connected?

Unfortunately, I am in the same shoes...

Regards

Chris

I just encountered the same problem as you did.
I also tried to turn bluetooth off/on on my phone, reset network settings on phone, turn off/on the phone, nothing helped. I sent an email to support@shortcutlabs.com, but no response so far. My hub is completely new, this would have been the set-up process, but my phone does not find it at all..
I use the Apple 5 w 1A plug for the hub.
Iphone 7, IOS 11.4
Flic app 3.2.0

Hi guys

Does anyone any idea what to do if phone is searching for the flic hub, but does not find it?
I could not set up the new hub, the phone is searching for the hub, but does not find it.
I use the Apple 5 w 1A plug for the hub.

Hub has a continous bright red light which means it is on, but phone does not find it.

Bluetooth is on, I reset my network settings on phone, turn the phone off then on, nothing helped.
All other bluetooth devices are connected appropriately.

Iphone 7, IOS 11.4
Flic app 3.2.0

Thanks for any help.

Chris