Posts made by ronia.net

@Emil

Thank you very much for the idea.

I tried again using my phone's hotspot, and it worked.

It gave me the idea the home network could be the issue.

I turned off the Eero Advanced Security feature. Now, the Hub can talk to Alexa.

@denton

Glad to see yours began working alright again!

After seeing your post, I tested mine again. Surely, after power-cycling the Hub, it still works for just a minute and then it stops working ...

Hello. Does anyone have the same issue with me?

I have a Hub with three buttons.

I have been using the buttons alright for over a year now to invoke Alexa routines.

The issue suddenly began happening yesterday.

The buttons started not invoking the Alexa routines. So I power-cycled the Hub. It started working again, but after a minute or so, the buttons stopped working again.

I tried to remove all Alexa routines, remove the button “push” devices from Alexa, unlink the Flic app from Alexa, and start from beginning. Again, the buttons work for about a minute and then stop working.

I see from the Flic app, when I connect to the Hub, as I push the buttons, the button images shown in the Flic app react. It probably means the Hub receives the events from the buttons.

When I look at the activities on the Alexa-side, while the buttons do not work, no activities are recorded. It probably means, while the push events from the buttons reach the Hub, they do not reach Alexa.

What is strange is, every time I power-cycle the Hub, meaning I pull the power cable and connect it again to the Hub, the buttons do work but for just about a minute or so.

I even updated the Hub’s firmware to 4.2.5 during my troubleshooting. That did not fix the issue.

What could be the issue and solution?

Thanks in advance.