We use Shopify as shop provider and their DNS provider was hit by a DDoS attack https://motherboard.vice.com/read/twitter-reddit-spotify-were-collateral-damage-in-major-internet-attack. DNS caching might mean things are still not working correctly. Changing DNS server for you computer might probably solve the issue. I'd guess tomorrow it'll work for everyone again.

Hi. You could try to do a BLE connection through the system's settings app for Bluetooth. Just click a Flic under "available devices", named something like F018abcd. If it's a lowercase f in the beginning you have to hold it down for about 7 seconds first in order to make it connectable. If everything's fine it should end up under "Paired devices". You could also try other BLE connection apps, like Nordic Semiconductor's nRF Connect.

@Emil what you say now is the same what I understood from the previous explanation above of how Flic + Android app are supposed to work, but it seems it doesn't.

For example right now I tried to do it again, after pressing for 10 seconds it indeed "found a new flic" but then: "Couldn't connect to the Flic, Make sure you don't have to many Flics on your account and the Flic is within reach". Well I do have at most 4 physical flics, 0 in the account of the phone I am trying. Is that too muany? Anf the phone is 10 cm from the Flic, and BTW it found it... So what's the problem?

BTW it is very annoying to write in these small textboxes in the forum, when half of them is hidden below the bottom of the window (Mac, Google Chrome)...

Same problem with paid subscriber account!!
No Answer??

Hi!

We do not yet have support for Misfit BOLT, but it will come hopefully in the near future!

Hi!

It sounds like you have a faulty Flic. Please contact support@shortcutlabs.com and include this description and they might be able to send you a new one.

Hi!

This is a good suggestion, we were afraid it would be way to annoying if it just kept going if you accidentally set it off or something, but we'll look in to at least add it as a setting if the user desires it!

The Snooze action is there! Make sure you have the latest firmware (a little green icon will appear in the button list if there is one ready).

Thanks for your feedback!

Hi!

This is a security limitation in iOS. We cannot launch apps from the background. But you should get a handy notification when you press the button, then you can swipe that notification to go directly to Safari (after unlocking your phone).

It might not be optimal, but iOS won't let us do it any other way, I'm afraid.

@darren.k.wall Hello. We are aware of this issue on Nougat. We have added it to our list and will take a look at it as soon as possible. It is actually the space where Tasks are shown if you have any, but for some reason the space does not disappear when you don't have any tasks. You can try and add a Task if you want to verify it 🙂

We don't have a proper guide, I'm afraid, but I'll try to explain the steps:

In the Flic app:

Connect the Harmony Hub provider (Providers are found in the top right menu). Go back to your list of Flics (or Tasks) and tap one of them to edit it. Choose a trigger (like Click). In the list of actions, look up Harmony Hub and tap it. Select the "Activity" you want to use in the list, like "Turn on TV". Press "Add".

Now you should be able to turn on your TV by pressing your Flic!

Let me know if this helped!

If you have the Harmony app, you can verify that the Activity is working by tapping the on/off toggle. If it works in the Harmony app, if should work in the Flic app.

@fabian The intent is to use the Home Harmony Hub as a gateway to control entertainment equipment like TV, Cable Box, DVD Player, with multiple Flic's as the access interface to trigger these functionalities.

is there a possibility down the road for individual device functions to be supported?

Hi Emil, thanks for the reply. I did what you suggested but still no pairings. I first tried to pair the existing pair in the app, then removed the flics in the app and tried to pair again. Still nothing.

I've turned Bluetooth off and on, then tried restarting the phone. I know the flics are working because the red LEDs still blink when I press them. The app will go into detection mode when I try to add a new flic, but they just never show up.

I really don't know what to do next. Any ideas?

Are you running iOS or Android?

@ggiese if it lights up for half a second after you insert the battery it should be functional. If it does not light up when you press it later it means it is connected to something. Try to take it to a place where there are no BLE devices nearby and press it.

Official info: Flic was tested for IP44 rating for normal outdoor use which is defined as splashproof. Passed with flying colors.

Unofficial info: Below information is for informational purpose only as anything above IP44 is not covered by the warranty. Just a little disclaimer 🙂

Multiple users reported Flics that went through entire washing cycles when forgotten in pockets.

Personally had one Flic sitting outdoors, faced up, for exactly 1 year. This is Sweden and we have rough winters and a lot of rain. Apart from battery corrosion with a change of battery Flic was still fully functional.

Flic has also been (again unofficially) tested under water, still fully functional. Obviously Flic won't work when under water, but good to know that it should survive if accidentally dropped in water.

/Amir from the Flic team