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    • bytheedgeuk
      bytheedgeuk @Emil last edited by

      @Emil said in Event Logs?:

      @bytheedgeuk We will investigate this. I'll see if we can change to make it possible to omit the value entirely instead of sending an empty bytestring.

      I noticed after the latest app update I can get this to work.

      Thanks @Emil

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      • Emil
        Emil FlicTeam @Emil last edited by

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        • Emil
          Emil FlicTeam @bytheedgeuk last edited by

          @bytheedgeuk We will investigate this. I'll see if we can change to make it possible to omit the value entirely instead of sending an empty bytestring.

          Emil bytheedgeuk 2 Replies Last reply Reply Quote 1
          • bytheedgeuk
            bytheedgeuk last edited by bytheedgeuk

            @Emil I changed the action to Identify with a value of that works, so I the Flic Hub is connecting to the Nuki.

            So maybe the issue is the Nuki not supporting the hex value

            Emil 1 Reply Last reply Reply Quote 0
            • bytheedgeuk
              bytheedgeuk @Emil last edited by

              @Emil no difference.

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              • Emil
                Emil FlicTeam @bytheedgeuk last edited by

                @bytheedgeuk could you try an empty PIN by just writing "hex:" in the field?

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                • bytheedgeuk
                  bytheedgeuk @Emil last edited by bytheedgeuk

                  @Emil Nuki said they don’t support the pin code so it should be left blank.

                  However I have no way to trace why the lock doesn’t react to the button action.

                  Emil 1 Reply Last reply Reply Quote 0
                  • Emil
                    Emil FlicTeam @bytheedgeuk last edited by Emil

                    @bytheedgeuk It's a bit annoying that the PIN code is defined by the Matter standard to be an arbitrary byte array and not a 6-digit integer or something. Byte arrays are entered in hex format using the syntax "hex:010203" to represent the byte aray [1, 2, 3].

                    Therefore, if your PIN code consists of the ASCII string "123456", then the PINCode field should be written as hex:313233343536. Note that the PINCode field is optional though according to the Matter standard.

                    Note that the PIN code is not the setup code written on the Matter sticker (with QR code) but a code you set yourself in the lock manufacturer's app (assuming the lock supports a PIN code).

                    bytheedgeuk 1 Reply Last reply Reply Quote 0
                    • bytheedgeuk
                      bytheedgeuk @Emil last edited by

                      @Emil I’m using the Nuki 4 Pro.

                      It’s added as a matter device via the Flic App

                      IMG_3799.png

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                      • Emil
                        Emil FlicTeam @bytheedgeuk last edited by

                        @bytheedgeuk no such log is available unfortunately.

                        What smart lock are you using and how have you configured your flic action?

                        bytheedgeuk 1 Reply Last reply Reply Quote 0
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