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    My button is not working after Android 10 update

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    • davis.patterson
      davis.patterson last edited by

      Hello maybe somebody can help me. I've been using the flic for quite a while with my Samsung S10. Yesterday I upgraded to Android 10 and now it is not working. It is connected to my phone but it will not switch apps unless I am in the actual app.

      For example if I am in chrome and I double tap the button it should bring up my maps app. But all it does is ding. And it's a strange delayed ding. But if I am in the flic app it works fine.

      I have uninstalled and reinstalled which did not help. Does anyone have a solution? This is a first gen button.

      I drive for a living so I have the button mounted to my steering wheel. I use it to switch back and forth from YouTube and maps so I don't have to touch the phone. And I use it to summon the Google assistant.

      1 Reply Last reply Reply Quote 1
      • Emil
        Emil FlicTeam @info 6 last edited by

        @info-6 If something is not working, please send a complete description at https://flic.io/support.

        1 Reply Last reply Reply Quote 0
        • info 6
          info 6 last edited by

          Is this problem involving also the developer library of Flic2?
          We have a customer who has the S10 with Android 11, and he is not able to pair the Flic with our App.

          Emil 1 Reply Last reply Reply Quote 0
          • Emil
            Emil FlicTeam @klaus last edited by

            @klaus it seems you might have a different issue. What is not working with the Flic Counter app?

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            • klaus
              klaus last edited by

              Same issue with Flic App V 3.7.3 (sometimes App crashed) and the Flic Counter App also not working.

              Device Samsung S10+ after Update to Android 10

              Emil 1 Reply Last reply Reply Quote 0
              • Emil
                Emil FlicTeam last edited by

                We just released an update to our Android app (version 3.7.2) that should solve the issue.
                You need to re-save the action for it to work.

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                • Emil
                  Emil FlicTeam last edited by

                  Hi. We implemented the fix last week and will release a new app this week, where this issue has been fixed.

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                  • flic.io 0
                    flic.io 0 last edited by

                    Me too on pixel 3.

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                    • Emil
                      Emil FlicTeam last edited by

                      Hi. We are aware of the issue introduced in Android 10. We have a fix and will implement it as soon as possible in our Android app.

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                      • erwin
                        erwin last edited by

                        I'm having the same issue

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