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    Lost connection between hub and buttons

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    • bambi2000
      bambi2000 last edited by

      After five years of no problems, my two Flic buttons seem to have lost connection to the hub – or the hub has lost the connection to the buttons.

      Using the app, I can connect to the hub, see the two buttons and modify what actions the shall perform. However, nothing happens when I press the my (physical) buttons.

      How can I troubleshoot this issue? I can't read the status directly from the buttons, so I have no idea what they do when I press them.

      My setup:
      Two original Flic buttons with fresh batteries
      Original Flic Hub running firmware version 4.2.11
      Flic app for iOS version 6.0.2

      Emil 1 Reply Last reply Reply Quote 0
      • Emil
        Emil FlicTeam @bambi2000 last edited by

        @bambi2000 Please contact support at https://flic.io/support.

        1 Reply Last reply Reply Quote 0
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