Flics / Hub will not add to alexa

[dajudge]

So I have followed instructions and tried the following:-

-Removing my Hub from the app.

• Removing all buttons from the app / hub
• adding the hub and buttons - some to the hub, some to the phone.
• adding Alexa actions + renaming the buttons
• disabling / enabling the skill.

When I scan for new devices nothing is found and no option in 'Smart Home' I'm Alexa app for Flic.

Any ideas???

I have noticed a push notification in the flic app saying Alex : Unauthorized. When I click it takes me no where... Not sure what I can do other than disable / enable the skill.

[dajudge]

@Emil still using that skill

[Emil]

@dajudge For some reason the Hub has not been linked to your Flic user account in our backend system. Can you make sure the app on your phone has internet access at the moment you connect to the hub?

[dajudge]

@Emil it is connected to the internet - wired.

HBACF01-34760

[Emil]

Are you using this skill? https://www.amazon.com/Shortcut-Labs-AB-Flic/dp/B08WXGP16H
You need to log in with your Flic account in that skill.

What is the serial number of your hub? Is it connected to the internet?