Flic Twist- Unprompted Transmissions
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Hey there, about 6 months ago I started having weird behavior on one smartplug attached light. It would turn on spontaneously, or when it was on it would brighten on its own. I contacted the OEM of the smartplug (Leviton) to see if there's a way they can tell what prompted it- a Matter command, or a Leviton command, or something else. They said they would turn on logging. I contacted them a couple times with specific dates and times, but they never got back to me. The other day it got really bad- would turn on; i would turn it off with the flic button; it would go back on. Then something dawned on me- I had seen behavior like this when I just had the Twist sitting on my desk. If I placed something down hard on the desk, the light would brighten. Annoying!! (Flic, fix that too!) I then mounted it under a cabinet on my desktop hutch. That behavior stopped, and only does it when I close that cabinet door hard.
So I tried something- I took the batteries out of the Twist, and VIOLA! the light stopped turning itself. Put them back in, and the lights went into zombie mode again. Did that several teams to confirm it was in fact the twist doing it. Waited a day, put them back in, same issue. Oh well, it's 18 months old now, I guess I'll just order a new one (I ordered two
). A couple days later, before trashing the old one, I had a thought- maybe this is low battery behavior? So I got out a fresh pair of AAs and put them in- and the lights behaved as expected! Figured it was the batteries. But then I had ANOTHER thought (I gotta stop that) and retrieved the old batteries from the wastebin and put them back in- and now the light is behaving normally.
So I guess my question is: is this a hardware issue with this particular Twist? Is if firmware? If so, then others should be experiencing this issue.
Lastly, I'm wondering if there's any logging or diagnostics in my hub (I have a mini) that would've helped me troubleshoot this way back when.
Thoughts anyone? Thanks for reading!
