@Emil This is getting ridiculous. The problem still has not been resolved and your support email team are NOT replying me.

If this product DOES NOT WORK OVERSEAS the. you should not be promoting it outside of the regions without proper testing.

This is not a cheap product and have been patiently waiting for the team to work with me to get this working for a year now. If there is NO INTENTION for this to work outside of the US via Alexa then this should be highlighted or else this is FALSE MARKETING.

To all users considering buying this for use (at least in Japan). This product DOES NOT WORK with Alexa.

@Emil i received an update from Amazon Japan Alexa team. They said that Flic has found the problem and will fix this in the next release. Can you help share when the release will be so we can continue testing?

@Emil has there been any progress on this?

@Emil
i have taken a video. Please let me know where to send this to you privately or where to upload it. Thanks!

@Emil any updates? I purchased Flic as it was advertised it would work globally with Amazon but so far I’m not able to use it. If it looks like this won’t be fixed in the short term, I will consider asking for a refund.

@Emil It seems that many people in the Japan Amazon skill store have the same issue. I suspect it has to do with the skill. Here is a screenshot of some of the reviews showing the same issue

@Emil sure!

Here is the screen on the Flic iOS App as well as Alexa

Has anybody found a fix to this? I purchased the flic twist set recently and after following the video instructions, I was able to add the buttons to Alexa. However when I try to create a routine, I cannot select the buttons as I get this error.

Currently have an amazon Alexa Japan account. Not sure if this helps.