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    New Flic 2 button says it's already connected to hub

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    • ems220
      ems220 last edited by

      I have several flic 2 buttons and a hub already in use. I just opened a brand new box of flic 2 buttons and began the install process. When I reached the part where the button is pressed for 10 seconds for the hub to recognize it it says that the button has already been setup. The button does not appear on my device list. I tried repeating the process several times with same result. I restarted my hub and tried again to no avail. Any ideas why this is happening and how do I reset the button or get it to connect? Thanks in advance.

      Emil 1 Reply Last reply Reply Quote 0
      • andreas.henden
        andreas.henden @Emil last edited by

        @Emil I found the error, and I'm not sure if I will admit it... But I had an old RPI running that I tested some flic buttons on some years ago (first release). Maybe I should clean up what I have running on my network...

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        • Emil
          Emil FlicTeam @andreas.henden last edited by

          @andreas-henden what is the LED colour and pattern on the button when you try to connect?

          andreas.henden 1 Reply Last reply Reply Quote 0
          • andreas.henden
            andreas.henden last edited by andreas.henden

            I have the same problem! If enter the flic hub SDK and try to start the scan on the console I also get an error like this:

            scan
            Scan started...
            Bulk scan error: AlreadyConnectedToOtherDevice

            Get the same error as @ems220 on my phone

            Emil 1 Reply Last reply Reply Quote 0
            • Emil
              Emil FlicTeam @ems220 last edited by

              @ems220 what is the LED colour and pattern on the button when you try to connect?

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              • ems220
                ems220 last edited by

                Screenshot_20210727-194002_Flic.jpg

                Emil 1 Reply Last reply Reply Quote 0
                • Emil
                  Emil FlicTeam @ems220 last edited by

                  @ems220 exactly what message do you get? The only time the setup should fail is if the button already has an active connection ongoing to another device (requires the devices to be in range).

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