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    'Could not connect' message at login FlicSDK

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    • abboberg
      abboberg last edited by

      After an unexpected power-down i can't login to the SDK.
      I did not change the Hub-password (at the back)

      I do get login-screen at https://hubsdk.flic.io/ and Hub is detected.
      After putting password in there is a message 'Could not connect' in a red box.

      With the app on my phone i can connect to the Hub.
      I am using firmware 2.0.19-sdk2
      There is an option/button to change the password .."succesfull changed",
      but still the 'Could nog connect' message at sdk-login.

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      • abboberg
        abboberg last edited by

        It works!

        The problem was

        • old firmware (could not update myself)
        • with new firmware the 'sdk-switch' in the flic-app was turned off, by default
          -> red dot in the sdk-login-screen
        • turning sdk-switch to on
          -> green dot in the sdk-login-screen
          -> login works!

        thanks @Emil for the directions

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        • abboberg
          abboberg @Emil last edited by abboberg

          @Emil a red dot! That is on the login-screen, next to the found Hub with its IP-adress

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          • Emil
            Emil FlicTeam @abboberg last edited by

            @abboberg Edge v93 works fine for me. Do you see a green or red icon on a hub listed on the welcome screen?

            abboberg 1 Reply Last reply Reply Quote 0
            • abboberg
              abboberg @Emil last edited by

              @Emil I am now on Hub version (firmware) 3.0.10. But still 'Could not connect'.
              Tried on Brave-chrome-browser (with shields off) and Edge.

              Emil 1 Reply Last reply Reply Quote 0
              • Emil
                Emil FlicTeam last edited by

                @abboberg Fw 2.0.19-sdk2 was an old beta firmware that is no longer compatible. I've removed everyone on that track to be on the current. If you do a fw update now you should get a version that works.

                abboberg 1 Reply Last reply Reply Quote 0
                • abboberg
                  abboberg last edited by

                  update:
                  did a hardware - reset, deleted flic2-buttons and hub from the app
                  reconnected to the FlicHub, added a button to the app (firmware was not changed)
                  connecting with password from the back of the hub; logging in with the app works
                  entered wifi-credentials again, at router (and in app) new ip-adres visable
                  but still message 'Could not connect' when logging in @ flic.io

                  same from desktop (wired lan) as mobile phone with Chrome

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