Can't seem to get the confirmation E-Mail for my device manager account

[_Roy]

Good morning,

since I've started working with flic there has been a small problem. When trying to make a new device manager account, I get the promptthat my account already exists. When I try to login with my account, it tells me the account hasn't been activated yet.

I've already tried resetting the password and sending a new confirmation E-Mail. For some reason, these e-mails aren't being sent to my inbox.

Does anybody know how I can solve this issue? The support on the main site is mainly for hardware related issues, that is why I am asking for help here.

Regards Roy.

[_Roy]

@oskar Can now use the device Manager with my account, thank you for the support.

[_Roy]

@oskar sent an email to the attached email addres.

[oskar]

@swordfisherman Hi!

Could you please contact dm-support@flic.io, preferably from the same email that you are trying to get confirmed and we can help you there!

[_Roy]

@Emil The E-Mail isn't in my spam Folder and we checked if our Company Filter catches the E-Mail, which isn't the case either.

[Emil]

@swordfisherman could you see if the email is in the spam folder?