Unable to change battery of flic location

  • After one day's use my flic location is unresponsive. The red light does not come on when the button is pressed and it is not bonded to my phone.

    I suspect the battery might be faulty but I am unable to open it to change the battery. I have stuck it down on a flat surface and tried to unscrew the top piece by turning it counterclockwise but it simply will not budge.

    What am I doing wrong? How can I open it to check the battery and change it if necessary?

  • Same issue here, bought this week.
    To much shelf time?

  • FlicTeam

    Hi, Flic Singles (Location, Music, etc) cannot be opened, and therefore the battery cannot be changed. Please send an email to support@shortcutlabs.com and if your button is faulty we'll replace it :)

  • I am having the same issue.

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