Unable to change battery of flic location

  • After one day's use my flic location is unresponsive. The red light does not come on when the button is pressed and it is not bonded to my phone.

    I suspect the battery might be faulty but I am unable to open it to change the battery. I have stuck it down on a flat surface and tried to unscrew the top piece by turning it counterclockwise but it simply will not budge.

    What am I doing wrong? How can I open it to check the battery and change it if necessary?

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