3 Feb 2017, 17:16

After one day's use my flic location is unresponsive. The red light does not come on when the button is pressed and it is not bonded to my phone.

I suspect the battery might be faulty but I am unable to open it to change the battery. I have stuck it down on a flat surface and tried to unscrew the top piece by turning it counterclockwise but it simply will not budge.

What am I doing wrong? How can I open it to check the battery and change it if necessary?