Have Flic buttons been affected by the AWS outage?
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My buttons use a mix of integrations. All are working fine except any that use the Alexa integration. The problem started happening at the same time as reports of the outage.
For example I have a couple of buttons by my bed. Both use a mix of Alexa and Homey integrations for different types of push. The Homey ones work fine (including those that interface with Alexa via Voice Monkey) but the ones that integrate with Alexa do nothing. The hub is not showing any issues and the problem persists over a reboot.
Is there something I need to do to get them working again, or do I just need to be patient?
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@alexgooz92fs Nice to hear that!
It seems the issue doesn't affect all users. I my self can for example use the Alexa actions I set up previously, before their outage, successfully today without the need to re-enable the skill or re-setup anything.
Note that the http request containing the button press event that is sent to Alexa's server when a Flic button is pressed, sent from us, looks the same both before and after their outage, so if it suddenly doesn't work after their outage, it seems at least to me something has been broken on their end for you it doesn't work for. However, if you added an additional Alexa action during the time they had an outage, that action might not have been synced correctly so in that case you might need to remove the Alexa action and add it back in the Flic app.
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@Emil after waiting another day deleting my routines and recreating them it seems to have worked
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@andy-henderson I also am having issues with the alexa smart skill. I tried removing the skill and enabling it. Resetting all of my flec 2
. Resetting the hub but nothing seems to work.
It shows up in alexa but it is unable to trigger a routen. -
@wolf-van-white Thank you! That fixed it for me too.
Andy
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This post is deleted! -
I had the same problem.
I deactivated and reactivated the Flic Alexa Skill.
Now everything works fine again. -
@andy-henderson We have seen a lot of error responses in our requests to Alexa's servers today and yesterday like "service unavailable" and "INTERNAL_SERVICE_EXCEPTION". I suggest you wait until tomorrow and see if they have fixed the issue. If it doesn't work by tomorrow, in case some kind of state or similar has got broken on their end, I suggest you to first remove the Alexa action from all your buttons in the Flic app, then delete the Flic skill in the Alexa app. Then re-enable the skill and add back the Alexa actions in the Flic app to your triggers. What I just mentioned should be done in that exact order.
