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    Have Flic buttons been affected by the AWS outage?

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    • andy henderson
      andy henderson last edited by

      My buttons use a mix of integrations. All are working fine except any that use the Alexa integration. The problem started happening at the same time as reports of the outage.

      For example I have a couple of buttons by my bed. Both use a mix of Alexa and Homey integrations for different types of push. The Homey ones work fine (including those that interface with Alexa via Voice Monkey) but the ones that integrate with Alexa do nothing. The hub is not showing any issues and the problem persists over a reboot.

      Is there something I need to do to get them working again, or do I just need to be patient?

      Emil wolf-van-white alexgooz92fs 3 Replies Last reply Reply Quote 1
      • alexgooz92fs
        alexgooz92fs @andy henderson last edited by

        @andy-henderson I also am having issues with the alexa smart skill. I tried removing the skill and enabling it. Resetting all of my flec 2
        . Resetting the hub but nothing seems to work.
        It shows up in alexa but it is unable to trigger a routen.

        1 Reply Last reply Reply Quote 0
        • andy henderson
          andy henderson @wolf-van-white last edited by

          @wolf-van-white Thank you! That fixed it for me too.

          Andy

          1 Reply Last reply Reply Quote 1
          • andy henderson
            andy henderson @wolf-van-white last edited by

            This post is deleted!
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            • wolf-van-white
              wolf-van-white @andy henderson last edited by

              @andy-henderson

              I had the same problem.
              I deactivated and reactivated the Flic Alexa Skill.
              Now everything works fine again.

              andy henderson 2 Replies Last reply Reply Quote 1
              • Emil
                Emil FlicTeam @andy henderson last edited by

                @andy-henderson We have seen a lot of error responses in our requests to Alexa's servers today and yesterday like "service unavailable" and "INTERNAL_SERVICE_EXCEPTION". I suggest you wait until tomorrow and see if they have fixed the issue. If it doesn't work by tomorrow, in case some kind of state or similar has got broken on their end, I suggest you to first remove the Alexa action from all your buttons in the Flic app, then delete the Flic skill in the Alexa app. Then re-enable the skill and add back the Alexa actions in the Flic app to your triggers. What I just mentioned should be done in that exact order.

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