Posts made by oskar

@thecudes Thank you for submitting the log! After having a closer look we see that it tries to connect, but fails stating that it is currently connected to another device.

Is this a Flic 2? (LED in the edge of press area)?

When pressing, make sure it is pulsating with a yellow light.

Also, when connecting, macOS will pop up a dialogue asking to confirm pairing. Do you get this dialogue?

To make sure you could perform a factory reset to clear any old pairings that might interfere.

Open the battery hatch by twisting the back side.

Remove the battery for 10 seconds, then re-insert it and immediately press and hold the Flic for 10 seconds. When releasing it should blink red fast 3 times.

Pressing again should show a red fade, this indicates that it has no pairings.

Now try to add it to the Flic app on your mac.

Please let me know if this helped!

@thecudes Hi!

Sorry to hear this, it would be very helpful if you could submit a Bluetooth Log so we can take a closer look of what is causing this.

First, recreate the issue by trying to connect a Flic, then in the top menu, select Flic -> Submit BT Log. Write "Stuck on 99%" as description.

Once again, sorry for everyone experiencing this issue! Hopefully a BT log will help us track this issue down!

@oskar Oh, and also make sure you have deleted any old pairings in the Bluetooth device list i System Preferences!

@nikolai-misc Hmm, this sounds very strange. I am currently testing this on macOS Monterey 12.2.1 and I cannot seem to be able to reproduce the problems mentioned in this thread.

Does the Flic connect to other devices like an iPhone or Android without issues, are the problems exclusive for the mac app?

There should be absolutely no problem moving the Flic from one device to another so there is definitely something strange going on.

Just to be super clear, this is how connecting a previously paired button should look like:

Make sure the Flic app for mac is at version 2.1.0.

When pressed, the button should pulsate with yellow 2 times, this means it is trying to connect to something.

Press the "Add Flic" button in the mac app.
Press and hold the Flic for about 6 seconds.
The Flic should flash Green and connect to the mac app.

If you see any other LED behaviour, like fast red flashes, it might be low on battery.

I have some questions in order to narrow down the issue.

1. Is this a Flic 1 or 2? (Flic 1 has the LED in the center while Flic 2 has the LED on the edge)
2. Can it be connected to other devices, such as smart phones witout problem?
3. When you are trying to connect to the mac, can you describe how the LED behaves? Which colors and patterns are seen when it fails.

@guitarnstuff Hi!

The MIDI features can be found in the bottom of the action list, under "Flic Universal". Note that you must have a Flic 2 connected directly to your phone (not hub) to configure MIDI.

You can read more and find tutorials here:
https://flic.io/flic-universal

@daniel-1 Hi! Sorry about this!
Please make sure that the button is deleted from any other device, it sounds a bit like two different devices is competing over the connection.

Please let me know wether this worked!

@oscar-norlin said in Issue, cant see all the actions in iOs app:

no graphic sympol such as Fun, Smart Lights, Smart Home, Media with no symbol are not visable to me.

Hi!

It sounds like you are either connected to a Flic Hub, or that you have a "Flic Single" (no flic logo but an icon printed on it).

Flic Universal can only be accessed when a Flic 2 is connected directly to the phone. Make sure you are using a Flic 2 and it shows up under the "PHONE" tab in the Flic main screen.

Please let me know if this helped!

@tvvijay1958 Glad it worked out!

Hi!

This is an interesting koncept which we have elaborated on internally. I can't say much more about this at this time though

Hi!

I agree that it is not super clear, but if you check the "Restart after crash", it will also restart after reboot!

@kortenkamp said in Flic Midi - How to set it up?:

". Are you still workin

Hi!

I can only say that it is coming "very soon".

@david-wilsby Could you verify that you have given Flic permission to access the Local network?

This is done by going to iOS Settings -> Privacy -> Local network. Make sure Flic is turned on. If it's already turned on, please try to swipe kill the Flic app, toggle this setting to off and then back on and restart the Flic app.

Please let me know if this helped! We have seen some bugs around the new Local network permission ad it would be very helpful to get your feedback on if this worked or not!

Kind regards,
Oskar

Hi!

Is this the first (circle shaped) or second (square with rounded corners) edition of the Philips Hue Bridge?

Can you see what firmware you are currently running on the Philips Hue Bridge?

Kind regards

Hi!

1. Right now, the only way to configure the hub and its buttons is through the mobile apps.
   However, we are working on a more programatic approach for this to enable people to create more dynamic setups, which will enable you to configure the hub without the use of a phone.

2. Both HTTP and HTTPS is supported!

3. I'm not sure about AWS Lambda, but if it has a HTTP/S REST API, you should be able to replicate this request with the action HTPP Request.

Regards
Oskar Öberg

Hi!

I'm sorry to say that Siri is still not possible because of a change that was made to CoreBluetooth in iOS. We still don't know if this was intentional or if it is a bug. Apple has not explicitly said that this is not allowed, but after having submitted bug reports to Apple and getting no response at all we are not very hopeful at this time.

I'm sorry about this.

Hi!

Please follow this check list and let me know if this helped:

• Make sure the Flic channel on ifttt.com is connected to the same account as used in the Flic app
• Make sure the hub has Internet connection (check hub settings view and use the "test internet access"-button)
• Try to delete a button from the hub and add it back

Hi!

A quick update on this, we discovered a minor difference in how the LIFX buld acts depending on model, which created this issue.

We have now fixed this so we will soon release a new firmware update which makes this work!

Hi!

I think your best bet is to provide a way for the review team to access all the features without having to use hardware. I don't know the nature of your app, but I think your best bet would be to make the Flic optional, so at least the review team can access all the parts of your app.

The Apple review process is a bit mysterious so I can't promise anything, but as long as you don't block the review team from parts of your app by demanding hardware, I don't think they will ask for it.

Good luck!

Let me check with my colleague as I am not really qualified to answer this.

Hi!

I am not aware of this kind of problem. Are the two bulbs that you are not able to find the same model as the other three?

Maybe you could try removing them from the bridge using the IKEA Tradfri app and add them back and see if this fixes the issue.

Btw, are you using iOS, Android? Flic Hub or local on phone?