Same problem here. I have a Flic I want to use once per day, but every time I go to use it it is disconnected. Pretty useless...

Hi all!

I still have the same issue today...

What is Flic official position about this bug?

How would that work? Flic does not have a loudspeaker.

Good to know.
My last 2 flic orders was on amazon.com (US) and I also live in Denmark. 😞
I suggest that you put this information on your website.

Regards.

On the same note, I cannot create tags in the IFTTT app. This makes the integration not good as I am not going to tie a global flic click to a single action.available options

@Emil https://shkspr.mobi/blog/2016/02/cheap-bluetooth-buttons-and-linux/, probably they're not BLE, whatever that means, but they work.

I have the same problem. My flic cant fond my sonos players. I have a sonos amp and a play 1, both connected to the same wireless network that my iPhone who runs the flic app is. First i thought i EAs a network problem, but then i noticed that i can find my Philips hue on the same network. Any ideas?

@brainstimulationab What you are trying to achieve is not doable at the moment. You have to be logged in to the Flic app in order to pair a button the first time. This means that for the button grabber to work you have to be logged into the Flic app once the "Grabbing" occurs. I know that some people, like you, feel that this is not very optimal when building an app that is centered around the Flic button, but that is how the situation is at the moment.

The idea from our point of view was from the beginning to allow the "grabbing" of the button to other apps in order to extend the functionality for our users. But I do realize that it can be a bit confusing for users coming from the other way around.

I'm having this problem also. Just have one button. Using iPhone SE with ios10. Button flashes but is not found by the app. Tried removing battery. Bluetooth is on. Wi-Fi is on. Same issue with iPad 3.

Thanks.

@Emil unfortunatelly not much better. I tried now with Nexus 5x, and to tell you the truth, things are getting even worse:

Yesterday I set up my old phone: Nexus 5 and my Flic account and my 4 Flics. I set the turquoise to call the gate's number on click and call my wife on double-click. Today I connected the the turquoise Flic to my wife's Meizu phone (it worked after a few restarts of the app and clear data). Note: She uses a different Flic account! I set up that Click calls a phone number (with Hebrew characters in the contact's name in her phone's contact list), Double Click calls ME! Just now I logged in to MY Flic account (the one I used previously in my old Nexus 5) from my new phone (Nexus 5X). I do see my 4 Flics, and there's an icon on each of them teling me that they're locked (makes sense, 3 of them are locked to my old phone, and the turquoise is locked to both to my old phone and my wife's phone) I pressed the flic for 7 seconds and clicked DOWNLOAD (doesn't make sense, the Try again I had in the other phone was more logical to me) BUT when I enter the configuration of the turquoise Flic I was shocked! I saw that Double Click's action is to call ME! This is an enormous BUG, as in all places it was stated that the actions are saved in the phone/account and not "in the flic". How come that when I logged in with my flic account I get the settings of my wife's flic account/phone???? I also saw that the Click action has ???????????? in the name instead of the Hebrew characters....

Look, I am a programmer myself, and I like to help, but I don't feel I am getting much for my money here. The reaction time is way to slow, and doesn't address the problems. The bugs I just posted now... they are so huge, I can't possibly imagine how can it be that you never tried the 1 flic 2 phones, 1 flic 2 accounts scenarios!!!! Or if you never tried them then at least don't write in the forum that it works!

I am seriously considering returning my 4 flics, I paid $110 for them and the time I am investing in debugging and waiting for days to get a response doesn't worth the money. For $25 I can get a Raspberry PI that works and knows a bit more than a flic....

We use Shopify as shop provider and their DNS provider was hit by a DDoS attack https://motherboard.vice.com/read/twitter-reddit-spotify-were-collateral-damage-in-major-internet-attack. DNS caching might mean things are still not working correctly. Changing DNS server for you computer might probably solve the issue. I'd guess tomorrow it'll work for everyone again.

Hi. You could try to do a BLE connection through the system's settings app for Bluetooth. Just click a Flic under "available devices", named something like F018abcd. If it's a lowercase f in the beginning you have to hold it down for about 7 seconds first in order to make it connectable. If everything's fine it should end up under "Paired devices". You could also try other BLE connection apps, like Nordic Semiconductor's nRF Connect.

@Emil what you say now is the same what I understood from the previous explanation above of how Flic + Android app are supposed to work, but it seems it doesn't.

For example right now I tried to do it again, after pressing for 10 seconds it indeed "found a new flic" but then: "Couldn't connect to the Flic, Make sure you don't have to many Flics on your account and the Flic is within reach". Well I do have at most 4 physical flics, 0 in the account of the phone I am trying. Is that too muany? Anf the phone is 10 cm from the Flic, and BTW it found it... So what's the problem?

BTW it is very annoying to write in these small textboxes in the forum, when half of them is hidden below the bottom of the window (Mac, Google Chrome)...