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    Flic button stopped working with Sonos/Android

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    sonos android error
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    • Emil
      Emil FlicTeam @dazziz last edited by

      @dazziz yes!

      1 Reply Last reply Reply Quote 0
      • dazziz
        dazziz @Emil last edited by

        @Emil has the update been published?

        Emil 1 Reply Last reply Reply Quote 0
        • Emil
          Emil FlicTeam @dazziz last edited by

          @dazziz We have the app update ready and will send it in to Google Play next week if everything goes according to the plan.

          dazziz 1 Reply Last reply Reply Quote 0
          • dazziz
            dazziz last edited by

            Having the same issues and nothing seems to solve it, hoping for a fix soon since most of my Flic buttons are now useless 🤷🏻‍♂️

            Emil 1 Reply Last reply Reply Quote 0
            • john.j.baumbach
              john.j.baumbach @Emil last edited by

              @Emil do you happen to have an update on this? I just checked, still not working.

              john.j.baumbach 1 Reply Last reply Reply Quote 0
              • john.j.baumbach
                john.j.baumbach @Emil last edited by

                @Emil whoa, that would be brilliant, looking forward to the fix.

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                • Emil
                  Emil FlicTeam @john.j.baumbach last edited by

                  @john-j-baumbach thanks. I think we managed to reproduce this issue. It seems Sonos rolled out a firmware update which slightly changed a few things in the communication. We will push a new app update which will fix this.

                  john.j.baumbach 2 Replies Last reply Reply Quote 0
                  • john.j.baumbach
                    john.j.baumbach @Emil last edited by

                    @Emil There is no hub, just a Flic button connected directly to the phone. Sonos is also controlled directly from and app on the phone. The Sonos app on the phone works to control everything fine still. The Flic button works fine with everything EXCEPT Sonos.

                    Emil 1 Reply Last reply Reply Quote 0
                    • richlansdowne
                      richlansdowne @richlansdowne last edited by

                      @richlansdowne I have now managed to convince Sonos that it wanted to perform another update. After going through this (including it failing twice) Flic is up and running again.

                      Seems that something strange was happening on the Sonos end rather than the Flic.

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                      • Emil
                        Emil FlicTeam last edited by

                        Have you connected the Sonos speaker to Android directly or do you connect Sonos to the Flic Hub?

                        john.j.baumbach 1 Reply Last reply Reply Quote 0
                        • richlansdowne
                          richlansdowne last edited by

                          I have many Sonos speakers in different rooms, I have 4 twists and about a dozen buttons. I updated Sonos a few days ago and now, nothing working from flic to Sonos.

                          I can refresh the speaker list fine and see all the speakers on there. But anything I select on any action tied to the buttons or the twists is just ignored by Sonos. I see the little icon pulsate in the Flic app to see that the app sees the action, but the communication to Sonos is broken.

                          If I change the action to ask Alexa to control the sonos then that works. Sadly, this means that the twists are suddenly completely useless as the 'volume' function is not usable via Alexa

                          richlansdowne 1 Reply Last reply Reply Quote 0
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