Can't update hub

[calle.dalen]

Hi,

I just got my flic package home and was eager to try it. But when adding a specific trigger to my flic i get promted i need to upgrade my hub. See picture below:

In the next step i see my hubs network connections. See picture below:

When trying to install said update i was promted for i just ger "error" Not authenticated, for the last time see the picture below:

I can find similar posts but with no solutions, only with support reps asking "try again" but no steps and then it working for people i guess? I need a helping hand here.
Other posts from diffrent years with no real solutions?
https://community.flic.io/topic/18275/cant-update-firmware-and-doesn-t-detect-in-alexa-1st-impressions
https://community.flic.io/topic/18054/error-not-authenticated-on-update-firmware-from-3-0-3

SN for my hub: HBACH29-46818

[Emil]

It was a brand new hub that had unfortunately not yet been processed from the factory logs. It is now done and you can go ahead updating the firmware.