@MajorTingz please try again now

Hi,

The IR device consists of a transmitter and a receiver, which are separate.

If you can record signals in the IR provider in our app but your device does not react when played back, and you have tried this for multiple devices, it might be that either the hub pcb or ir accessory has become broken.

For support and warranty requests please contact us at https://flic.io/support.

I've had a similar problem today. I connected my Flic Hub to the Ethernet port while being connected to wifi. Then I disconnected wifi from the mobile app.

I clicked on Test Connection and confirmed the Internet access however Ethernet was showing not connected in the app however I couldn't log in to the SDK.

While the Flic Hub was powered, I removed the ethernet cable and plugged back in and it reassigned the IP. Then it worked.

@paul-mckibbin Our Alexa integration is a cloud to cloud integration. After you have set up Alexa, you could theoretically throw out the Alexa device through the window and uninstall the Alexa app and it should continue to work, assuming you have set up Alexa to perform another cloud action (initiated by Alexa cloud)...

So I can't understand why the app version in your phone is important.

Thank you :)

Now I got it to work

Took me about 12 attempts to reset it using the battery removal method; it finally worked.

Many thanks

@flic-io-2 Hmm this will not be possible using the Flic app. You could create your own app using our sdks that does what you want if you can build it yourself...

@info-6 If something is not working, please send a complete description at https://flic.io/support.